VinnieWinners Terms and Conditions

Welcome to VinnieWinners. These terms and conditions govern your use of our website, your VinnieWinners casino login, and all services we provide at https://vinniewinners.com. By registering an account, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you must not use our services.

Company Information and Licensing

We operate as Stellar Ltd, a company incorporated under the laws of The Autonomous Island of Anjouan, Union of Comoros, registration number 15789, with our registered address at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We hold a valid licence issued by the Gaming Board of Anjouan at Mutsamudu, licence No. ALSI-202411077-FI2. Our licence permits us to offer real-money gaming services to eligible players across our target markets, including Europe, Canada, Australia, New Zealand, Brazil, Chile, Peru and Switzerland.

Eligibility and Restricted Territories

To create a VinnieWinners casino account, you must be of legal gambling age in your jurisdiction. Registration and access are not permitted for residents of Austria, France and its territories, Germany, the Netherlands and its territories, Spain, the Union of Comoros, the United Kingdom, the USA and its territories, Australia, Monaco, Kenya, Namibia, Burkina Faso, Mali, Mozambique and Senegal. We also restrict access for all FATF blacklisted countries and any jurisdiction deemed prohibited by the Anjouan Offshore Financial Authority. Residents of Thailand, Japan, Brazil, Chile, Peru and Turkey cannot claim the welcome bonus on deposits below 100 EUR. We prohibit the use of a VPN, proxy or similar service to mask or manipulate your real location, and any account found to be in breach of this rule may be suspended or closed.

Account Registration

Every player must complete our VinnieWinners casino login process by providing accurate, current and complete information during registration. You may only hold one account with us; duplicate accounts will be closed and any associated funds may be forfeited. We reserve the right to request photo ID, proof of address, a selfie and a verification call at any time, including before your first withdrawal. We are not a no-account casino, and verification is mandatory before any funds can be released. Your VinnieWinners app shortcut, if created via "Create Shortcut," is simply a browser bookmark, as we do not offer a native application; our platform runs as instant play on desktop and mobile browsers.

Deposits and Payment Methods

We accept deposits via credit and debit cards, Skrill, Neteller, bank transfer, prepaid vouchers and crypto. Deposits must be made using an account or card registered in your own name; third-party deposits are strictly forbidden. Minimum deposit amounts vary by currency, starting at 20 EUR, 20 USD, 90 PLN, 200 NOK, 500 CZK, 6,000 HUF, 22 CHF, 30 AUD, 40 NZD, 30 CAD, 60 BRL, 17,000 CLP or 30 PEN to qualify for our welcome bonus. While a bonus is active, the minimum deposit is reduced to 5 EUR. Deposits made through Neteller or Skrill do not qualify for any VinnieWinners casino bonus.

Withdrawals

The minimum withdrawal amount is 10 EUR per transaction, or your full balance upon account closure. Withdrawals are paid back to the method originally used for deposit; payouts to a different method are permitted only at our discretion and are subject to additional security checks. We cap monthly withdrawals at 10,000 EUR; however, if your balance is at least ten times larger than your total deposits, the cap is reduced to 5,000 EUR per month. We charge no withdrawal commission if your deposit has been wagered at least once; otherwise, a fee of 8%, with a minimum of 4 EUR, will be deducted. A chargeback administration fee of 50 EUR per case applies where relevant. While a bonus is active, the maximum bet permitted is 5 EUR, and withdrawals from Shop or Bonus Crab bonuses are capped at five times the bonus amount.

Our Welcome Bonus and Other Promotions

At VinnieWinners, we offer new players a welcome bonus of 100% up to 500 EUR plus 200 Free Spins on their first qualifying deposit. Wagering requirements are x35 on the bonus plus deposit, and x40 on free spins winnings, to be completed within 10 days. Free spins are credited in batches of 20 per day over 10 days, with the first batch available at 10:30 the next day; each batch expires 24 hours after crediting. Our VinnieWinners bonus terms state that only one bonus may be active at a time and cannot be combined with other promotions. We at VinnieWinners also run the Bonus Crab feature, a live claw machine offering one try per day for qualifying deposits from 20 EUR, with prizes including cash, bonuses, free spins and Coins for our Shop. Please note that we do not offer a traditional VinnieWinners no deposit bonus; all current promotions require a qualifying deposit.

Loyalty Program and Coin Shop

Our Coin Shop rewards you for wagering on casino games, with 1 Coin earned per defined wagering threshold depending on your currency. Coins may be exchanged for bonuses, bonus spins or free bets, each carrying their own wagering requirements and time limits as detailed in our promotions pages. We do not operate a classic VIP program; instead, rewards run through the Coin Shop and our in-house tournaments.

Games and Providers

Our VinnieWinners platform features over 4,000 games from more than 100 providers, including Playtech, Pragmatic Play, Yggdrasil, Spinomenal and many others. We offer slots, Megaways, jackpots, live dealer games, roulette, blackjack, baccarat, poker, game shows and table games. Progressive jackpots are available through our Hot Jackpots, New Jackpots and All Jackpots sections. All games are provided by licensed third-party studios, and we do not guarantee uninterrupted availability of any particular title.

Responsible Conduct and Self-Exclusion

We are committed to promoting responsible gambling. You may request self-exclusion at any time by contacting support@vinniewinners.com; such requests take effect within 24 hours. We encourage you to set personal limits and to contact our support team if you feel your gambling behaviour is becoming a concern.

Disputes and Customer Support

Our customer support team is available 24/7 via live chat, e-mail at support@vinniewinners.com, or our Help Centre, in English. Any dispute regarding a settled bet must be lodged within 3 days of settlement, and we aim to respond to all queries within 28 days. We reserve the right to investigate any account activity we consider suspicious, including bonus abuse, collusion or the use of prohibited payment methods.

Amendments to These Terms

We may update these terms and conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We recommend reviewing this page periodically. Continued use of your VinnieWinners casino account after any changes constitutes your acceptance of the revised terms.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee that our platform will be free of interruptions, errors or defects. To the fullest extent permitted by law, we exclude liability for any indirect or consequential losses arising from your use of our services. Nothing in these terms limits liability that cannot be excluded under the laws applicable to our licence.